Do you recognise these signals?
- Spreadsheets and manual extracts circulate in different versions.
- The same indicator changes depending on who prepares it.
- Decisions wait while figures are checked again.
What may lie behind it
The same symptom can have different causes. Before choosing a tool or requesting development, distinguish at least these elements.
- Scope, dates and calculation rules are not shared.
- Information sources are duplicated or lack clear ownership.
- Controls depend on individuals rather than the process.
How I approach the situation
I trace information back to its sources, make calculation rules explicit and define controls, ownership and indicators. Dashboards come afterwards: first, the path that produces the data must be reliable.
Outcomes to make observable
Not absolute promises, but changes to define and measure within the real business context.
- More consistent reporting across teams.
- Fewer manual extracts and reconciliations.
- Shorter control cycles and clearer decisions.